Effective Date: May 5, 2025
At Upside West Village, we are committed to ensuring that all guests—online and in person—can fully enjoy our rooftop dining and lounge experience. We believe every guest deserves equal access to our services, amenities, and digital content.
1. Our Commitment to Accessibility
We strive to make our website and physical space accessible to everyone, including people with disabilities. Our goal is to provide a seamless experience that allows all individuals to navigate, reserve, and enjoy our offerings comfortably.
2. Website Accessibility
We are actively working to ensure our website meets current accessibility standards. This includes following the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
Our website features include:
-
Keyboard-friendly navigation
-
Alt text for images
-
Proper contrast for readability
-
Compatibility with screen readers
If you experience any difficulties using our site, please reach out—we welcome your feedback.
3. Physical Location Accessibility
Our rooftop lounge, located atop the Canopy by Hilton in Uptown Dallas, offers:
-
Elevator access to all public areas
-
Wheelchair-accessible seating
-
Clear, open pathways throughout the venue
-
Staff trained to assist with accessibility needs
We are happy to accommodate additional needs whenever possible. Just give us a call before your visit.
4. Contact Us for Assistance
If you encounter accessibility barriers on our website or at our location, or if you have suggestions on how we can improve, please don’t hesitate to contact us:
Upside West Village
📍 2950 Cityplace West Blvd, Dallas, TX 75204
📞 TEL: +1-214-522-2929
📠 FAX: +1-214-522-2999
We are continually reviewing our practices to improve accessibility and ensure an inclusive experience for all. Thank you for choosing Upside West Village—we look forward to welcoming you.